In this Cookie Policy, you will find information about our use of Cookies. At times, the use of Cookies may be related to the processing of personal data. Therefore, we recommend that you consult our Privacy Policy, which is also accessible on our website. There, you can find information on how we use our clients’ and users’ personal data and how to exercise your rights of access, rectification, erasure, restriction of processing, portability, and objection.
1. What are cookies?
Cookies are small data files that are received on your device from the website you visit. They are used to record certain Browse interactions on a website, storing data that can be updated and retrieved. In other words, cookies allow a website to, among other things, store and retrieve information about a user’s or their device’s Browse habits.
These files help facilitate web Browse, understand how users interact with platforms, and offer advertising based on user preferences, among other possible purposes that will be detailed later. It is important for you to know that these files are stored on the user’s computer and contain anonymous data that does not harm the computer or device. They are covered by Article 22 of Law 34/2002 on Information Society Services and Electronic Commerce.
When we talk about cookies, we also refer to other similar technologies for installing and/or collecting information on or about your device, such as pixels (which allow for tracking and understanding user behavior), bugs, flash cookies (cookies independent of websites), or HTML5 (for local storage), among others. Likewise, the term cookie is also applicable to so-called fingerprinting techniques, which are those that help identify your device. Sometimes, these technologies work together with cookies to collect and store information to, for example, provide you with certain functionalities or services on our website.
This is a general explanation of what we can understand by a cookie; the ones we specifically use are detailed below.
2. Why does SPHERAG use cookies?
SPHERAG TECK IOT, S.L., uses strictly necessary and essential cookies for you to use our websites and to allow you to move freely, use secure areas, custom options, etc. In addition, we use cookies that collect data related to the analysis of web usage. These are used to help improve customer service by measuring the use and performance of the page, in order to optimize and customize it.
It should be noted that our sites may also have links to other external websites. SPHERAG TECK IOT, S.L., does not control the cookies used by these external websites.
For more information about cookies from social networks or other external websites, we advise you to review their own cookie policies.
3. Who is the data controller?
The cookies we use on www.spherag.com are managed by SPHERAG TECK IOT, S.L., and are not sent to companies or individuals outside of said company.
4. How do we use Cookies and other similar technologies?
The SPHERAG TECK IOT, S.L. website uses cookies and similar technologies. This information, once collected, is analyzed for various purposes, mainly to improve and optimize your Browse experience, to track our customers’ use of the website, and to understand our customers’ preferences (such as country and language choices).
We also use cookies and pixel tags to obtain aggregate data about website traffic and interaction in order to identify trends and obtain statistics so that we can improve our website. Specifically, we use tracking pixels in the emails we send you, which let us know if you open the email we send, so we can determine if the information is of interest to you.
5. What types of Cookies do we use?
Depending on the owner of the cookies, they can be classified as:
- First-party cookies: These are sent to the user’s computer or device from a computer or domain managed by the publisher itself and from which the platform or service requested by the user is provided.
- Third-party cookies: These are sent to the user’s computer or device from a computer or domain that is not managed by the publisher, but by another entity that processes the data obtained through the cookies.
According to the length of time they remain active on the terminal device, we can distinguish between:
- Session cookies: These are designed to collect and store data while the user is accessing a web page. They are usually used to store information that is only of interest to keep for the provision of the service requested by the user on a single occasion and disappear at the end of the session.
- Persistent cookies: These are cookies in which the data remains stored on the terminal and can be accessed and processed for a period defined by the person responsible for the cookie, which can range from a few minutes to several years.
The cookies we use on www.spherag.com to improve your user experience are the following:
- Strictly Necessary Cookies: These cookies are necessary for the website to function and cannot be disabled in our systems. They are usually set only in response to actions you take when requesting services, such as setting your privacy preferences or logging in. You can set your browser to block or alert you to these cookies, but some areas of the website will not work. These cookies do not store any personally identifiable information.
- Analytical Cookies: These are cookies that allow the person responsible for them to monitor and analyze the behavior of the users of the websites to which they are linked, including the quantification of the impact of advertisements. The information collected through this type of cookie is used in measuring the activity of the websites, application, or platform, in order to introduce improvements based on the analysis of the usage data of the users of the service.
- Functional or Personalization Cookies: These are cookies that allow information to be remembered so that the user can access the service with certain characteristics that can differentiate their experience from that of other users, such as, for example, the language, the number of results to display when the user performs a search, the appearance or content of the service depending on the type of browser through which the user accesses the service or the region from which they access the service, etc.
6. How to configure the use of Cookies on this Website?
When you access our website, a Privacy Preference Center banner is displayed, which you can access directly from the main banner of the website. Placing the cursor over it will display a window that says “change cookie settings.” When you access it, you are asked to indicate whether you want to activate all cookies or if you wish to configure or reject them, except for those that are strictly necessary. You can modify the settings at any time from the link available on the website to “Change cookie settings.”
If you wish to configure them, you can access the Privacy Preference Center where you can see the type of cookies we work with and their function, and thereby choose the installation of the cookies of your choice. You can perform this action, as well as withdraw your consent, at any time.
7. Third-party services.
This website uses the Google Analytics tool from Google, Inc., with headquarters in the United States at 1600 Amphitheatre Parkway, Mountain View, California 94043.
Google Analytics is a web analysis service that uses cookies which are stored on the user’s computer and allow for an analysis of the use of the website. The information generated by the cookie about the use of this website by users is usually transferred to and stored on a Google server in the USA. Google has adopted standard data protection clauses for the transfer of personal data to processors established in third countries that do not guarantee an adequate level of data protection1.
On our behalf, Google will also use this information to evaluate the use of the website by users, compiling reports on website activity and providing other services related to website and internet usage.
We also use the services of Amazon Web Services EMEA SARL, located in Luxembourg at 38 Avenue John F. Kennedy, L-1855, a cloud that offers comprehensive data center services globally.
We also make use of the react-native-mmkv-storage library to persistently save local information, including the Refresh token. React Native MMKV is a high-performance key-value storage library for React Native applications. Developed by WeChat, MMKV is known for its efficiency and speed. The library provides direct JavaScript bindings to the native C++ library, ensuring fast and synchronous operations.
Although traditional “cookies” are not used, this form of storage can be considered equivalent to cookies under European regulations.
Finally, we use Firebase Crashlytics, a real-time crash reporting tool that helps track, prioritize, and fix stability issues that affect the quality of an app. Crashlytics intelligently groups crashes and highlights the circumstances in which they occurred, saving you troubleshooting time. This service involves the processing of technical data, although it does not directly identify the user.
You can find more information in the following links:
- Google Ads: Advertising solutions for your marketing goals – Google Ads
- AWS: What is AWS? – Cloud Computing with Amazon Web Services
- Firebase Crashlytics: Firebase Crashlytics
8. How to manage the use of Cookies on this Website?
To comply with current legislation, we have to ask for your permission to manage cookies. If you decide not to authorize the processing by indicating your non-conformity, we would only use technical cookies, as they are essential for Browse our Website. In this case, we would not store any cookies.
To disable cookies, you simply have to modify your browser settings.
Please note that if you reject or delete Browse cookies, we will not be able to maintain your preferences, some features of the pages will not be operational, we will not be able to offer you personalized services, and each time you browse our Website we will have to 2ask you again for your authorization to use cookies.
In the following links, you can find information on how to do this if you use the following browsers:
- Firefox: http://support.mozilla.org/es/products/firefox/cookies
- Google Chrome: http://support.google.com/chrome/bin/answer.py?hl=es&answer=95647
- Internet Explorer: http://windows.microsoft.com/es-es/windows7/how-to-manage-cookies-in-internet-explorer-9
- Safari: http://support.apple.com/kb/ph5042
- Opera: http://help.opera.com/Windows/11.50/es-ES/cookies.html
In addition, there are options to disable Google Analytics, which you can find at this link: Google Analytics Opt-out Browser Add-on download page
Both your management of the cookie settings panel and your option to reject them are specific to each browser you are using. Therefore, if you choose to configure cookies one way on one device and want your choice to apply similarly to another device, you will have to activate the same option for that other device.
9. So, what does the above information mean?
If you accept our cookies, you allow us to improve the SPHERAG TECK IOT, S.L. website to offer you optimal access and provide you with a more effective and personalized service. In addition, you can configure your browser to establish that only trusted websites or the pages you are currently Browse can manage cookies, which allows you to select your preferences.
By providing this policy, SPHERAG TECK IOT, S.L. demonstrates its commitment to the current legislation on the use of cookies, providing you with information so that you can understand what type of cookies we use and why we do it. With this, we aim to provide you with transparency regarding the data processed from your device’s navigation on our Website.
This policy is periodically reviewed to ensure its validity, so it may be modified. We recommend that you visit the page regularly where we will inform you of any updates.
10. Where can I get more information?
If you have any questions about how we use cookies that are not answered in this policy, please send your comments to administration.dept@spherag.com.
If you need more information about the cookie directive, please consult the Official State Gazette (Boletín Oficial del Estado) published on March 31, 2012 (for Spain), which transposes the directives on electronic communications. The directive can also be consulted at the Information Commissioner’s Office (in English).
Additionally, you can access educational videos published by the Spanish Data Protection Agency that explain, step by step, how to configure the privacy options of the most common browsers, social networks, and mobile operating systems, at AEPD Videos.
